2.1 Human Resource Management | IGCSE Business

Success criteria - by the end of this topic you can:

describe the stages of recruitment and the main selection methods
compare internal and external recruitment and recommend who to employ
explain the contents and benefits of employment contracts and the effects of employment laws
compare induction, on-the-job and off-the-job training

Key terms
Recruitment - the process of identifying that a vacancy exists and attracting suitable applicants.
Job description - a document that sets out the duties and responsibilities of a job.
Person specification - a document that sets out the qualifications, skills, experience and qualities needed by the person who will do the job.

Stages: identify the vacancy - write a job description - write a person specification - advertise (newspapers, online job sites, social media, employment agencies, notices inside the business) - shortlist - select.

Selection methods: CV/resume, application forms, references, tests (skills, aptitude, personality), assessment centres and interviews. Businesses often combine several methods.

Advantages	Disadvantages
Cheaper and quicker	No new ideas or skills
The person already knows the business	Creates another vacancy
Managers know the person's abilities	Other employees may be jealous
Motivates others - promotion is possible	Smaller choice of applicants

Advantages	Disadvantages
Brings new ideas and experience	Expensive and slower
Wider choice of applicants	Applicant is less well known
May bring skills the business lacks	May demotivate existing employees who wanted the job

🔒 Also in the full notes

Employment contracts and the law
Training
Real-world example
Exam tips and analysis chains
Check your understanding questions

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📝 Practise this topic

Case Study 1 (Paper 1 style, 20 marks): Questions · Mark scheme 🔒 · A* answers 🔒

Case Study 2 (Paper 2 style, 20 marks): Questions · Mark scheme 🔒 · A* answers 🔒