8.1 Marketing Analysis

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8.1.1 Elasticity
The concept of elasticity of demand
Definition Price elasticity of demand (PED) measures the responsiveness of the quantity demanded of a product to a change in its own price.
Income elasticity of demand (YED) measures the responsiveness of the quantity demanded of a product to a change in consumers' real incomes.
Promotional elasticity of demand (PromED) measures the responsiveness of the quantity demanded of a product to a change in the amount spent on promoting it.
Calculation of price, income and promotional elasticity of demand
Worked calculation

PED = % change in quantity demanded ÷ % change in price
YED = % change in quantity demanded ÷ % change in real income
PromED = % change in quantity demanded ÷ % change in promotional spending
% change = (new value − original value) ÷ original value × 100

Worked calculation

PED: a café raises the price of a sandwich from ₹200 to ₹220 (+10%); weekly sales fall from 2 000 to 1 700 (−15%).
PED = −15% ÷ +10% = −1.5 (price elastic)
Revenue before = 200 × 2 000 = ₹400 000; after = 220 × 1 700 = ₹374 000 — revenue falls by ₹26 000.
YED: real incomes rise by 4%; demand for air travel rises by 10%. YED = 10 ÷ 4 = +2.5 (normal, income elastic — a luxury).
PromED: advertising spend rises from ₹50 lakh to ₹60 lakh (+20%); sales rise from 80 000 to 84 800 units (+6%). PromED = 6 ÷ 20 = +0.3.

Interpretation of elasticity results
ResultMeaningExample
PED between 0 and −1 (ignore the sign: < 1)Price inelastic — quantity changes proportionately less than pricePetrol, salt, cigarettes, essential medicines
PED greater than 1 (ignoring sign)Price elastic — quantity changes proportionately more than priceA particular brand of biscuits with many substitutes
ResultMeaningExample
PED = −1Unitary elasticity — revenue unchanged by a price changeTheoretical benchmark
YED positive, above 1Normal good, income elastic (luxury) — demand rises faster than incomeForeign holidays, luxury cars, fine dining
YED positive, between 0 and 1Normal good, income inelastic (necessity)Basic food, toothpaste
YED negativeInferior good — demand falls as income risesCheapest own-brand products; long-distance bus travel replaced by flights
PromED highSales very responsive to promotion — spending is effectiveNew products, impulse goods
PromED lowPromotion has little effect on salesMature essentials with loyal buyers
Figure 1: The same price rise (P1 to P2) causes a large fall in quantity when demand is price elastic, and a small

fall when it is inelastic

Factors making demand more price elasticFactors making demand more price inelastic
Many close substitutesFew or no close substitutes; strong brand loyalty
Product is a luxuryProduct is a necessity or habit-forming
Takes a large share of incomeTakes a small share of income
Long time period — buyers can find alternativesShort time period
The impact of elasticity measures on business decisions
ElasticityBusiness decision it informs
PED inelasticRaising price increases total revenue — useful when costs rise; price cuts would reduce revenue
PED elasticCutting price increases total revenue (if costs allow); raising price loses revenue — focus on differentiation and branding to make demand less elastic
YED high (luxury)Expect strong sales in economic booms and sharp falls in recessions — plan capacity, inventory and product mix accordingly
YED negative (inferior)Sales may rise in recessions — discount retailers often gain market share in downturns
PromEDDecide whether extra promotional spending is worthwhile, and which products deserve the marketing budget
Analysis chain

Fuel costs rise for an airline → airline estimates PED for business travellers as −0.4 and for leisure travellers as −1.8 → raises business-class fares, where revenue will rise → keeps leisure fares low, where a rise would cut revenue → price discrimination (Topic 3.3.4) protects total revenue

Limitations of the concept of elasticity
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